Customer surveys & employee retention software for senior care
 

CoreQ Surveys

Monitor, measure, and improve resident satisfaction with CoreQ surveys for skilled nursing and assisted living facilities.

 
 
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Pinnacle for CoreQ Surveys: A Certified Move in the Right Direction

Activated Insights has partnered with Pinnacle Quality Insight to provide phone based CoreQ surveys. Pinnacle provides all the benefits that come with a certified CoreQ vendor and recognized market leader.

 

Reliability

Enjoy confidence knowing surveys are submitted properly and on time, while meeting engagement requirements.

Deeper Insight

Get deep, valuable feedback to pinpoint strengths and improvement areas through phone surveys.

Industry Expertise

Get expert insight on what’s driving satisfaction and how to improve any areas of need.

 
 

Support & Solutions

Access on-demand educational content, and training tools to retain high scores and boost performance where needed.

Convenience

Enjoy fast, easy weekly patient data submission with Pinnacle’s seamless EHR integration.

 
 

How Pinnacle CoreQ
Surveys Work

1

Import your customer contact list directly from your EHR

2

We conduct CoreQ phone surveys with your customers and record feedback

3

Managers receive bite-sized daily reminders of completed surveys, actionable items, and employee milestones.

4

Follow up on concerns with built-in communication channels

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CoreQ presents an opportunity for your facility to stand out over competitors and share your positive scores with referral partners.

Set up a quick chat to learn how today!

 

 
 

Let's Talk