client login
contact us
Pinnacle Quality Insight
Increasing potential customers, retention and conversion rates of top health care providers by offering the industry's most accurate, real-time and useful customer research tools.
At Pinnacle Quality Insight, we believe that customer satisfaction is the key to success in the health care industry. We also believe that a good customer satisfaction process should not only measure key areas of satisfaction but also provide feedback and direction on how to improve these areas.
Pinnacle Quality Insight is an approved HHCAHPS vendor. Our HHCAHPS solution is designed to increase referrals and patient loyalty for Home Health Agencies by providing the most patient-friendly approach to HHCAHPS. With no long-term contracts or set-up fees, we will get your Home Health Agency started with HHCAHPS fast and easy. For more information see our HHCAHPS general information page, or go to www.mycahps.com
News, Events and Press
2/18/2010 - Pinnacle Quality Insight has recently become associate members of Home Care Associations in the following states: Arizona, California, Colorado, Florida, Idaho, Illinois, Ohio, Oregon, Texas, Utah, Washington
11/18/2009 - Pinnacle has recently launched 2 new blogs:
http://pinnacleqi.blogspot.com keeps health care professionals informed on best practices, industry changes, and other pertinent information related to Senior and Long-term Care.
http://hhcahps.blogspot.com is specifically for Home Care professionals, with requirements, timelines, and latest news on the HHCAHPS program. Also click here, to join Pinnacle's Facebook page.
10/01/2009 - Pinnacle has been approved as a Home Health Consumer Assessment of Health care Providers and Systems (CAHPS) vendor. All qualification requirements have been met and Pinnacle is now fully capable of providing the surveys and tools needed to advance patient-centered care. Click here to learn more.
9/24/2009 - Pinnacle is excited to be taking part in several trade shows across the country over the next several weeks. Watch for us at AHCA in Chicago...